The Future of Customer Engagement
in the AI Era

Join enterprise leaders for a focused discussion on AI, customer engagement, and the strategies shaping the next generation of customer experience.

Featured Speakers

Leads Everdyn's enterprise CX practice across SEA, partnering with brands to operationalise AI-driven engagement.

MatthaneeSaisoonthornwatthana

Managing Director, Everdyn Solution

Founder of Thailand's first logistics unicorn — sharing how AI reshapes customer experience at national scale.

KomsanSaelee

Founder and CEO, Flash Express

Advises APAC enterprises on moving from legacy contact centres to AI-native, programmable customer journeys.

IrfanIsmail

Regional VP, Strategic Accounts, Rest of Asia, Twilio

09:00–09:30

Registration & Executive Networking

09:30–10:00

Opening Keynote

The Future of Customer Engagement in the AI Era

10:00–10:45

Executive Fireside Chat

Winning Customers in the AI Era – lessons from Thailand's first unicorn

10:45–11:00

Coffee Break & Networking

11:00–11:45

Twilio Executive Session

From legacy engagement to AI-native customer experiences

11:45–12:00

Executive Exchange & Closing

12:00–13:00

Executive Networking Lunch

Invitation only

This event is by invitation only and non-transferable. Please register with your work email so we can confirm your seat.

Seats are limited. We'll email confirmation once your registration is reviewed.