The Future of Customer Engagement
in the AI Era

Join enterprise leaders for a focused discussion on AI, customer engagement, and the strategies shaping the next generation of customer experience.

6 AUGUST 2026

THURSDAY

9:00 AM – 1:00 PM

REGISTRATION AT 9:00 AM

THE RITZ-CARLTON,

BANGKOK

Featured speakers

Matthanee Saisoonthorwatthana

Managing Director, Everdyn Solution

Komsan Lee

CEO and Founder, Flash Express

Irfan Ismail

VP Strategic Account, Twilio

Agenda

Event schedule

09:00 – 09:30

Registration & Executive Networking

09:30 – 09:50

Opening Keynote

The Future of Customer Engagement in the AI Era

09:50 – 10:35

Executive Fireside Chat

Winning Customers in the AI Era — lessons from Thailand's first unicorn

10:35 – 10:55

Coffee Break & Networking

10:55 – 11:45

Twilio Executive Session

From legacy engagement to AI-native customer experiences

11:45 – 12:00

Executive Exchange & Closing

12:00 – 13:00

Executive Networking Lunch

Invitation only

This event is by invitation only and non-transferable. Please register with your work email so we can confirm your seat.

Reserve your seat

Seats are limited. We'll email confirmation once your registration is reviewed.